Terms & Conditions
TERMS AND CONDITIONS
OVERVIEW
This website/application is operated by yinheart team. Throughout the website/application, the terms “we”, “us” and “our” refer to yinheart team. yinheart offers this website/application, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“TERMS AND CONDITIONS”, “Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These TERMS AND CONDITIONS apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these TERMS AND CONDITIONS carefully before accessing or using our website/application. By accessing or using any part of the site, you agree to be bound by these TERMS AND CONDITIONS. If you do not agree to all the terms and conditions of this agreement, then you may not access the website/application or use any services. If these TERMS AND CONDITIONS are considered an offer, acceptance is expressly limited to these TERMS AND CONDITIONS.
Any new features or tools which are added to the current store shall also be subject to the TERMS AND CONDITIONS. You can review the most current version of the TERMS AND CONDITIONS at any time on this page. We reserve the right to update, change or replace any part of these TERMS AND CONDITIONS by posting updates and/or changes to our website/application. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website/application following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these TERMS AND CONDITIONS,you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website/application through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website/application. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website/application (including, the release of new tools and resources). Such new features and/or services shall also be subject to these TERMS AND CONDITIONS.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these TERMS AND CONDITIONS.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website/application. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website/application is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website/application, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website/application, should be taken to indicate that all information in the Service or on any related website/application has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the TERMS AND CONDITIONS, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or UK’s regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website/application, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website/application, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website/application for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these TERMS AND CONDITIONS or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these TERMS AND CONDITIONS is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these TERMS AND CONDITIONS, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These TERMS AND CONDITIONS are effective unless and until terminated by either you or us. You may terminate these TERMS AND CONDITIONS at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these TERMS AND CONDITIONS, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these TERMS AND CONDITIONS shall not constitute a waiver of such right or provision.
These TERMS AND CONDITIONS and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the TERMS AND CONDITIONS).
Any ambiguities in the interpretation of these TERMS AND CONDITIONS shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These TERMS AND CONDITIONS and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK.
SECTION 19 - CHANGES TO TERMS AND CONDITIONS
You can review the most current version of the TERMS AND CONDITIONS at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these TERMS AND CONDITIONS by posting updates and changes to our website/application. It is your responsibility to check our website/application periodically for changes. Your continued use of or access to our website/application or the Service following the posting of any changes to these TERMS AND CONDITIONS constitutes acceptance of those changes.
-
"High quality and beautiful design, absolutely worth every penny! The material, appearance, and craftsmanship all look very premium. I love it!"
View the product2024-11-24
-
"I didn’t think I could get excited over a mug, but YINHEART‘s design changed my mind. Can’t wait to unbox!"
2024-11-21
-
-
-
"This cup is more than just cute. I love how this cup feels in my hands. It's become my favorite for sipping tea during my breaks."
View the product2024-11-10
-
"I bought this bowl as a gift to a companion who’s been with me since high school, many years now. I absolutely love this bowl, it's so cute! Although it’s a bit small. My friend loves cats, and the moment I saw it, I knew it would be perfect for her. For me, it’s a bit pricey, but my friend is worth it. Someday, I hope to buy one for myself."
View the product2024-10-29
-
-
"Super cute, and the packaging is perfect for gifting! Bought this for my coworker, and she hasn't stopped raving about it."
View the product2024-10-14
-
"This mug is great for both hot and cold drinks. I love its unique design. It's sturdy, lightweight, and the design makes it feel one-of-a-kind."
View the product2024-10-11
-
"Perfect for holding an egg - absolutely love it! Now I’m motivated to eat eggs every day 😋."
View the product2024-10-10
-
-
"I just can’t resist buying adorable designs. I just knew these two cups would look so fun together!"
View the product2024-09-27
-
"I love using this mug every day. It's microwave-safe and easy to clean, plus the design is just adorable."
View the product2024-09-24
-
"The craftsmanship of the Blushing Cup is absolutely stunning—it feels like holding a piece of art! The delicate hollowed-out hands showcase the incredible attention to detail and care put into its creation. Its shape is ideal for beginners practicing latte art, with the perfect capacity and a design that’s picture-perfect for any setup. Honestly, I’m so tempted to start collecting every single cup YINHEART makes!"
View the product2024-09-07
-
"I've received so many compliments on this mug during virtual meetings. It's a fun and stylish addition to my collection."
View the product2024-09-03
-
"I got the bowls as a birthday gift for my daughter, and it's been her favorite ever since. The colors and details are just perfect."
View the product2024-09-01
-
"This cup is absolutely stunning! I was pleasantly surprised when I received it - definitely worth getting. Looking forward to more amazing designs from YINHEART. My photography skills aren’t great, but the actual product looks exactly like the pictures!"
View the product2024-08-27
-
"It’s really adorable, with great texture and craftsmanship. The capacity is about the size of a teacup, smaller than it looks in the pictures - perfect for sipping tea, holding a scoop of ice cream, or just as a cute decoration. A bit pricey, but the packaging is very elegant, making it a great gift option too."
View the product2024-08-23
-
-
"It’s so adorable, OMG! 😭 I got it as a gift for a friend and hope it makes her happy. I opened it to check for any damage and ended up loving it myself! Sending my love to my friend through this gift. When I have the money, I definitely want to buy one for myself, it’s just so cute!"
View the product2024-08-21
-
"This is the cutest mug I’ve ever owned! It's perfect for cozy mornings and holds the right amount of coffee ☕."
View the product2024-08-19
-
-
"This mug is my office favorite! Cute design, perfect size, and microwave-safe for quick coffee reheats. Coworkers love it too, thinking of getting another as a gift!"
View the product2024-07-22
-
"Can I just say this is such an adorable cup! Pair it with that latte art, and it’s absolutely perfect! Completely obsessed!"
View the product2024-07-16
-
-
"Every time I use this mug, it feels like a small luxury. It‘s so well-crafted and charming in its simplicity."
View the product2024-07-11
-
"This mug adds a touch of joy to my daily life. It's the perfect balance of cute and practical, which I love."
View the product2024-07-07
-
"I rarely leave reviews but this little kitty bowl is just TOO cute! I started using it the moment I got it. The size isn’t very big, but it’s perfect for me as I don't eat large portions. The packaging is also very nice, with a gift box tied with a pink bow, I think it would make a wonderful gift for a friend too!"
View the product2024-07-06
-
"I’m impressed by how sturdy this mug is despite its delicate design... It’s bigger and heavier than I expected."
View the product2024-07-06
-
-
"As a cat lover, I knew I have to have this kitty bowl. It's really cute. The bowl is not very deep, so they don’t contain a lot. But it's not a big problem. I think it's perfect for fruits, cereal, or breakfast stuff."
View the product2024-06-15
-
"The mug looks exactly like the pictures, and the packaging is quite fancy (in a god way), perfect for gifting. Other than the high price, there’s nothing to complain about. Of course, the price isn’t entirely its fault."
View the product2024-06-10
-
“So adorable and exactly like the picture, absolutely flawless! The donut hole is perfect for holding two pens or small items like teaspoons. The weight is centered at the bottom, making it very stable, so even tall or long objects won’t tip it over. Super cool 👍🏻. I’m currently using it as a pen holder for the stationery. I wish there was a bagel design because I really love bagels haha. But donuts are fine too…!”
View the product2024-06-06
-
-
"Bought one for my sister, and she absolutely loves it. The handmade details make it feel so special!"
View the product2024-05-07
-
-
-
"The cup is super cute, and customer service responded quickly to my questions. Great stuff!"
View the product2024-02-07
-
"They are just so cute! It's a joy to use this cup every day. The design brings a smile to my face."
View the product2023-11-12
-
"I use this bowl for my morning oatmeal, and It's the perfect size. The cute design makes breakfast even better."
View the product2023-11-03
-
"This mug is a work of art! It's so pretty that I sometimes leave it out on my desk as decor when not in use."
View the product2023-10-29
-
"I bought two of these mugs for me and my girlfriend as a anniversary gift, she is so happy and we love them so much."
View the product2023-09-04
-
-
"The most unbelievably adorable cups! They are actually gifts for a friend, but if she has them, it’s like I have them too!"
View the product2023-07-02
-
"Got this adorable mug for my daughter, and she absolutely loves it! She uses it every day for snacks and fruits. Perfect size, great quality!"
View the product2023-02-22
-
"The most expensive cup I’ve bought in my 20 years! But it’s so adorable! Perfect for coffee ☕️ I love it so much!"
View the product2023-02-02
-
"Finally received the cup that’s been saving in my wishlist for so long!"
2023-01-18
-
"I started collecting YINHEART cups from 2022. I had been following the studio since their Bunny Mug, but their extravagant style back then wasn’t really my thing. But in 2022, their Pinch the Belly Mug perfectly hit my aesthetic, and that’s when I began my "must-buy-every-new-release" phase. My only regret is missing out on the Hand-Held Rose Cup when it was released, I’m really hoping they bring it back someday!"
View the product2023-01-13
-
"Added another Belly Cup to my Belly collection. The cuteness is off the charts again! Looking at these 3 little red bottoms somehow feels so comforting and healing. The Heart on Belly mug is also super easy to hold, with just the right capacity for water or coffee!"
View the product2022-10-08
-
"My second and third cups from YINHEART! As always, they’re exquisitely crafted and super cute. The packaging is perfectly secure. Unboxing feels like opening a beautifully wrapped gift every time. These two little cuties are incredibly healing!"
View the product2022-10-03